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Senior Housing-Health Liaison Service Network

A staffed coordination service that embeds trained housing-health liaisons into senior living facilities and affordable housing programs. Each liaison works 20-30 hours/week as a dedicated bridge between housing administrators, healthcare providers, and social services—handling eligibility verification, care plan alignment, hospital discharge coordination, and preventive housing interventions. Liaisons use a shared intake template and phone/email protocol (not custom software) to ensure housing status and health needs are communicated across silos in real-time.

SERVICE

54 weeks • 70% confidence

Value Proposition

Eliminates the administrative burden of manual coordination by embedding a human who knows both housing and health systems; reduces preventable hospitalizations by catching housing instability early; generates billable care coordination revenue for health systems; housing programs gain predictable access to health data without building software.

Target Audience

Senior living facility administrators, affordable housing program directors, and integrated care networks (ACOs, CCOs) managing 50-500 seniors across multiple sites

Key Features

  • Liaison trained in housing eligibility (HUD, Medicaid, local programs) AND health workflows (discharge planning, medication reconciliation, functional decline flags)
  • Standardized intake form capturing housing status, health conditions, and service gaps—shared monthly with health partners via HIPAA-compliant email or fax
  • Proactive outreach protocol: liaisons flag residents at risk of displacement (lease expiring, rent burden >50%, health decline) and coordinate interventions before crisis
  • And more, with full implementation detail...

Tech Stack

HIPAA-compliant email/fax system for data sharing Excel or Google Sheets for liaison intake tracking and monthly reporting Zoom for weekly supervision and training calls Basic CRM (HubSpot free tier) to manage facility and health system contracts
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Original Problem

Senior living facilities struggle to manage housing stability and health coordination across fragmented systems

Senior care administrators and housing managers face critical gaps in coordinating affordable housing with health services, leading to seniors being displaced or unable to access integrated care. Current solutions operate in silos—housing programs don't communicate with healthcare providers, creating administrative burden, missed care opportunities, and preventable hospitalizations. Organizations managing senior housing desperately need unified platforms to track residents' housing status, health needs, and service eligibility in real-time.

Score: 53.4% • 1 demand signal

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