Companion Seat Guarantee Program
A pre-flight matching and seat-coordination service that works directly with airlines to guarantee disabled passengers and their designated companions are seated together or in adjacent rows with documented cabin-access protocols. The service handles airline coordination, regulatory documentation (ADA/ACSAA compliance), and provides a dedicated phone line during flight for accessibility issues that arise.
50 weeks • 70% confidence
Value Proposition
Airlines eliminate legal liability, reduce in-flight disruptions from accessibility conflicts, and improve NPS with disabled passengers. Companions avoid paying for upgrades. Disabled passengers get reliable support without choosing between safety and affordability. Monetized by airlines per-booking or per-program license, not by charging passengers.
Target Audience
Airlines (B2B), disability advocacy organizations, corporate travel programs with disabled employees, travel insurance companies
Key Features
- Pre-booking API integration with airline reservation systems to flag disability-companion pairs and auto-assign adjacent or same-cabin seating
- Regulatory compliance documentation (ADA, EU261, ACSAA requirements) generated and filed with each booking
- Printed cabin-access authorization card issued to companion, recognized by flight crew
- And more, with full implementation detail...
Tech Stack
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Sign up freeOriginal Problem
Disabled passengers cannot access necessary assistance from companions seated in different cabin classesPassengers with disabilities who have companions seated in economy class while they're in business class (or vice versa) face barriers to receiving critical assistance during flights, as flight attendants may legally restrict cabin access between classes. This creates a safety and accessibility gap where people with mobility, cognitive, or medical needs cannot reliably get help from their designated caregiver, forcing them to either pay for upgraded seating they can't afford or fly without proper support.
Score: 45.7%