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Equity Exercise Settlement Service (White-Glove Operations Bureau)

A specialized back-office service that handles the entire equity exercise workflow end-to-end: receives exercise requests from employees, calculates tax withholding (federal, state, FICA), coordinates with the company's transfer agent and broker, generates cap table updates, files 83(b) elections where needed, and delivers a completed settlement package with tax documents ready for employee filing. The service operates on a per-transaction model with a defined SLA (48-72 hour turnaround) and integrates via secure API or SFTP into the client's existing systems.

SERVICE

34 weeks • 70% confidence

Value Proposition

Eliminates the 6-12 hours of manual work per exercise (spreadsheet calculations, tax lookups, transfer agent coordination, compliance review). Reduces compliance risk by centralizing tax withholding and 83(b) filing logic. Employees get a frictionless experience with one clear settlement date and tax clarity upfront. Finance teams regain 200-400 hours/year. Scales without hiring.

Target Audience

Mid-market private companies (200-2000 employees) with active equity programs; Series B-D startups; pre-IPO companies; PE-backed portfolio companies with multiple equity plans

Key Features

  • Intake portal for employees to submit exercise requests with broker/transfer agent details
  • Automated tax calculation engine (federal + state withholding, FICA, AMT for ISOs) that updates with annual tax code changes
  • Broker/transfer agent coordination templates and status tracking (handles Computershare, E*TRADE, Carta integrations)
  • And more, with full implementation detail...

Tech Stack

Tax code database (Thomson Reuters Checkpoint or Wolters Kluwer for real-time updates) Secure document portal (AWS S3 + encryption, or DocSend for compliance) API integrations: Carta API, Pulley API, Computershare SFTP, E*TRADE API PDF generation library (for tax forms and cap table updates)
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Original Problem

Companies struggle to manage and track equity compensation exercises and RSU vesting workflows

Finance and HR teams at companies with equity incentive programs spend excessive time manually processing Restricted Share Unit exercises, calculating tax implications, updating cap tables, and coordinating with legal/compliance. Current solutions require fragmented spreadsheets, multiple vendor integrations, and error-prone manual data entry, leading to delays, compliance risks, and poor employee experience during critical financial moments.

Score: 45.8% • 1 demand signal

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