Shipping companies overwhelmed by disputed detention and demurrage charges from port congestion

Freight forwarders and logistics companies face a cascading problem where port congestion creates a wave of detention and demurrage (D&D) invoices weeks later, often with disputes about legitimacy and accuracy. Current manual invoice processing systems can't handle the volume or complexity of these charges, leaving companies unable to quickly identify errors, challenge overages, or prevent duplicate billing. This results in thousands of dollars in unnecessary fees that slip through because there's no centralized platform to track, validate, and dispute these charges before payment.