Air cargo forwarders need real-time visibility into supply chain disruptions caused by natural disasters

International air freight forwarders lose millions when volcanic ash, weather events, or other natural disasters suddenly close major airport hubs, forcing them to scramble to reroute shipments, notify customers of delays, and manage capacity constraints across alternative airports. Current solutions lack predictive alerts and automated contingency routing, leaving forwarders reactive rather than proactive, resulting in customer dissatisfaction, revenue loss, and operational chaos during crisis events.