Online shoppers face unexpected customs duties on small international purchases under €150

EU consumers buying items online from outside the EU are now liable for customs fees on purchases under €150, a threshold they previously thought was duty-free. Shoppers are blindsided by surprise charges at checkout or delivery, making cross-border e-commerce unpredictable and expensive. Current solutions fail because most retailers don't clearly communicate these new duties upfront, leaving customers angry and avoiding international purchases.