Port congestion causing unpredictable shipping delays and cost overruns for West African freight forwarders

Freight forwarders and logistics companies operating on West African routes face severe port congestion that creates unpredictable delivery timelines, inflates demurrage fees, and strands cargo for weeks. Current port infrastructure and manual coordination systems cannot handle the rapid volume growth, forcing forwarders to absorb costs or lose clients to competitors. Shippers demand reliable ETAs but forwarders lack real-time visibility and optimization tools to navigate the congestion.