Shipping companies unable to predict and manage port congestion costs before they occur

Container shipping lines and freight forwarders face unpredictable congestion surcharges ($450+ per container) imposed by ports across the Middle East with little warning, making it impossible to accurately quote prices to customers or budget operational costs. Current port communication systems don't provide advance visibility into capacity constraints, forcing companies to absorb unexpected fees or pass them to clients retroactively, damaging margins and customer relationships.