Merchants struggle to efficiently manage complex workflows and automate repetitive tasks without technical expertise

Small and medium-sized merchants on platforms like Meituan lack accessible tools to automate their business operations, integrate multiple systems, and create custom workflows without coding knowledge. Current solutions require either hiring developers or using fragmented, disconnected tools that don't work well together. After 3 years of testing with 90,000 users, Meituan's AI workbench addresses this by providing merchants with a unified platform to build automated workflows and plugins.